Quality Coordinator

  • Columbus, OH
  • Full Time
  • Quality
  • Student (College)

Company Overview

Lower Lights Christian Health Center (LLCHC) is a patient-centered medical home committed to delivering high-quality, affordable health care services to all no matter the income or insurance status. LLCHC ministers the love of Christ, focuses on whole-person wellness, and treats patients with respect, dignity and compassion. With six convenient primary care locations throughout Central Ohio, LLCHC offers Monday-Friday, working hours varying by location (7:30-4:30, 8-5, 8:30-5:30).

Multiple positions are needed (3-4.) Students are strongly encouraged to apply since the work hours are flexible. Although, this is a seasonal position, hours can range from part-time to full time (up to 40 hours per week), dependent upon availability and workload. **This position is open to remote work, however, initial training will require an in-office/onsite presence.**

Job Summary:

This member will be a part of the health care team that will assist in coordinating the management of special populations of Medicaid patients at LLCHC.  This member will be a part of the health care team that will assist in coordinating the management of special populations of patients at LLCHC. 


Experience in provision of Primary Care population is preferred
Experience in the Medical field, clinic or office experience preferred

Minium Qualifications:
Supports practice mission and goals
Ability to multitask, meet deadlines, handle high volume of patients and families who are often sick or under duress.


Responsibilities and Duties

Outreach to patients who are segregated by risk tiers and segregated by whether or not they are current LLCHC patients or attributed to LLCHC but, not active patients. Work in collaboration with multidisciplinary provider team  to provide innovative and evidence-based care;
Anticipate the needs of the patient panel, seeing that necessary documentation is completed or requested before patient visit;
Responsible for working with patient and patient’s care team to implement an individualized treatment care plan - including follow-up, labs, and care coordination; 
Use of technology to assist with all aspects of care:  electronic medical record documentation, disease registry, documentation prompts, standing order protocols;
Consistently follows all standing orders and uses triage and advice protocols as a guide in assisting patients;
Maintains, sorts and manipulates the attribution lists/reports when released so that they may be used to determine what type of care or contact is necessary for existing or potential patients.
Aids in developing a community resource list of services available to patients and maintains collegial  relationships with community resource agencies used most frequently;
Refers patients to other entities for education and support (Certified Diabetic Educator, Traumatic Brain Injury Support Group, etc.) as directed by Care Team Lead or PCP
Benefits and Perks

Competitive benefits to include but not limited to a comprehensive benefits package (i.e., major medical, dental and vision), paid time off, retirement savings plans with company match!

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